Privacy policy

Our privacy policy contains important information about what personal information we collect about you, why we collect it and what we do with it. It also contains information about your personal privacy rights.

Respecting your rights and looking after your personal information is very important to us. We will keep it safe and we will never sell your personal information to any third parties.

Who we are

We are pitchblue, a commercial art studio and our purpose is to provide workshops, course and events and generate income for pitchblue as a viable business concern.

pitchblue
unit 2
Newbridge Works
Coldwell Street
Wirksworth
DE4 4FB

Our website address is:
http://pitchbluecreative.com

What personal data we collect and why we collect it

The personal information we collect about you may include:

name, title, email address, phone number and postal address.

We’d only ask for sensitive personal information where we have a valid reason, such as accessibility or dietary requirements for specific events.

How we collect personal information

We collect personal information that you may provide when you:

sign up to our email newsletters and/or following the gallerytop social media platforms communicate with us by phone, email or letter.

Why we are allowed to process your personal information

The General Data Protection Regulations (GDPR) requires us to have one or more lawful grounds to process your personal information. We consider the use of personal information as set out in this policy is a legitimate business interest and the processing of personal information is reasonably necessary to pursue that interest. Our legitimate interests are set out under Who We Are: a commercial art studio and our purpose is to provide workshops, course and events and generate income for pitchblue as a viable business. However, we rely primarily on consent, which you provide by opting in to our mailing list and pro-actively providing it in other ways – for example, completing a written request to be included on our mailing list.

Generally, we will rely on your consent to process your personal information and to send you marketing communications via email.

What we share with third parties

We do not share your personal information with third parties.

Communicating with you

We will communicate with you if you have engaged with our e-commerce capability and this will be separate to e-mail marketing messages. When you have given us a contact email address and your confirmed consent (e.g. you have opted in) we will contact you for marketing purposes via email. These marketing communications include new workshops, courses and events we think you’ll find of interest based on your relationship with us.

Our email marketing communications uses MailChimp which tracks the effectiveness of our communications with you, including when a message is delivered, opened and how many links are clicked within the message. This is to help deliver more relevant e-mails in future.

If you have provided us with your postal address we may send you direct mail – exhibition invitations and information about workshops and courses – unless you have told us that you don’t want to receive such information via this channel. You can change your direct mail marketing preferences at:

pitchblue
unit 2
Newbridge Works
Coldwell Street
Wirksworth
DE4 4FB

How we keep your personal information safe

We follow strict security procedures in the storage and disclosure of personal information to keep it secure. We aim to ensure any transfers of information are done securely, in accordance with best practice and in compliance with data protection laws. pitchblue partners and information processors (eg. MailChimp) are committed to respect the confidentiality of your personal information.

Links to other websites

This privacy notice does not cover the links within our sites linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

How long we keep your personal information

We will remove your personal information from our records if you unsubscribe from our mailing list or if you request us to delete your name and address from our direct mail list. We remove you from our mailing list if you appear to cease engaging with our e-mails, in order to avoid you receiving unwanted communication.

Your rights  

  • You have the right …
  • to access your information:
  • to remove your personal information from our records.                        
  • to ask us to update our records if they are inaccurate.
  • to object to us processing of your personal information in certain circumstances (eg, direct marketing)
  • to withdraw consent at any time, where we are relying on that consent to use your personal information.

Right of Access

If you have any queries or concerns about our privacy policy or the way in which we use your personal information please contact us. You can request to receive a copy of personal information that we hold about you and we will respond within 30 days. This is known as a Subject Access Request.

pitchblue
Unit 2
Newbridge Works
Coldwell Street
Wirksworth
DE4 4FB

We constantly review our Privacy commitments and welcome feedback to improve it.

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.